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Up to 35k | Greater London

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Senior Partner Executive

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Partner Executive £32k SPORT

JOB PURPOSE

Supporting Partner Services Manager, Senior Partner Services Manager and Head of Partner Services in:

Delivering best-in-class Partner Services to a range of Official & Regional Partners

Ensuring Partnership rights are fulfilled, objectives defined, evaluated and achieved to optimise relationship and increase likelihood of renewal

KEY RESPONSIBILITIES

  • Ensure Partner contractual obligations are fulfilled flawlessly at all times
    • Commercial admin support available to assist with efficient management of tickets, signed merchandise etc.
    • Implement consistent approval process for each designated Partner
  • Provide a dedicated and consistently high level of service to allocated Partners – endeavouring to provide ‘Best-in-Class’ service
    • Consistently identifying areas where service levels can be improved
  • Assume responsibility to develop and drive forward strategic plan with main Partner contact(s) with support of Senior members of team
    • In collaboration with each Partner, develop a season long marketing / activation plan
  • Build detailed knowledge of Partner business to help drive mutually beneficial activation programmes
    • In addition, build knowledge of designated Partner’s business category (competitor activity, brand immersion, trends etc)
  • Ensure a consistent budgetary process is followed at all times with up to date reports held on file
  • Provide Partner Services Manager with detailed updates on status of Partner activity on regular basis (weekly status meetings diarised to discuss specific areas)
  • Work with Partner to maximise the value of their rights, e.g. identifying and delivering opportunities for Partners to activate their Club association
  • Relationship ownership: ensure Partner Services team remain the main point of contact for designated Partners while ensuring other internal departments expertise is used at appropriate times (Marketing, Comms, Media etc)
  • Actively share information and best practices with other members of Partner Services team
  • Undertake other tasks from time to time that may be allocated to the jobholder appropriate to the job grade
  • Measurement / reporting: Continuously track and deliver post-campaign evaluations on Partners activation
  • Utilising data and insights to continually improve Partnership offering

Required

  • Relevant experience of providing first-class account / project management for, or on behalf of brands across multiple sectors & markets
  • Strong understanding of brand marketing and experience of managing / implementing campaigns across traditional and new media channels – specifically digital and social media
  • Experience in managing, planning and implementation of Partnership related activation programmes
  • Experience of rights management & fulfilment (including brand approvals / brand guardianship)
  • A passion or empathy with sport/sports entertainment

 

 

 

 

 

 

 

 

 

 

 

 

 

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