Media Relations Officer – In house Retail

Greater London




The Role:

As part of the press office team, help build trust in the business with journalists & stakeholders – including responding to enquiries, writing press releases, briefing and preparing spokespeople & helping secure proactive coverage.

  • Handling media enquiries and ensuring accurate, rapid and well-crafted responses
  • Working collaboratively with Group Communications and wider business to ensure relevant teams and stakeholders are engaged on media opportunities, issues and risks
  • Managing and communicating on a portfolio of issues
  • Planning and executing engaging and effective media campaigns
  • Maintaining effective relationships with key journalists and media outlets
  • Maintaining effective relationships with other stakeholders and agencies where necessary
  • Advising and coaching senior colleagues on handling media-related matters
  • Following the Business Code of Conduct and always acting with integrity and due diligence

You will need:

  • Experience delivering engaging and effective media campaigns.
  • Experience dealing with journalists from national and trade outlets.
  • Experience managing agencies and working with other external stakeholders.
  • People management experience preferred but not essential
  • Excellent communication skills.
  • An in depth knowledge of the media in general and the retail sector specifically.
  • Journalist contacts/ ability to build journo relationships
  • A can-do attitude and ability to multi-task
  • Experience of working under pressure and at a fast pace



  • An annual bonus scheme
  • Holiday starting at 25 days
  • A retirement savings plan
  • Life Assurance
  • Buy As You Earn Scheme
  • Save As You Earn Scheme


Please contact