Business Director

Role: Business DirectorLevel: Senior ManagementReports into: Managing PartnersSalary: £60k~ WHAT YOU’RE HERE TO DO Client relationshipsMaintain successful client relationships within existing accounts, establishing yourself as the senior contact within the business. Ensure client and agency satisfaction, with regular health checks against all aspects of the relationship – ensuring we are relevant and tuned to our client’s needs going forward. Develop trust and dependency from the client, ensuring their preference to work with Amplify as they move within the industry.Look to develop personal relationships with clients where possible, speculate to accumulate, brunch and lunch, wine and dine. Live ProjectsMaintain appropriate visibility on tier one and tier two projects working efficiently with the HOD’s and project management team to ensure excellence in execution, leading from the front or checking in with the appropriate frequency.Take the lead and/or play a key role on tier one projects, working with a wider team to ensure 100% client satisfaction. (Team make up and R+R’s to be outlined dependent on project)Set up projects post pitch or given brief (tier one and two) and handover to HOD’s and delivery team with agreed budgets and scope of work. Ensure you are billed out to clients against project budgets to drive utilisation, liaise with HOD’s to ensure the appropriate team is place to deliver against set task and timeframes.Liaise with HOD’s to ensure suitable resource is matched against clients and projects, including but not limited to capability, personality, cultural awareness, sector/category knowledge.Pre-agree and set in motion PR and marketing opportunities for the agency derived from delivered work, including but not limited to case studies, video and photography for our own marketing channels, press releases and testimonials.Ensure post project client satisfaction, feeding back any comments on agency and individual performance where relevant.Oversee post project finance and time reconciliation, for use in both client and internal reviews. New Business / Business DevelopmentDemonstrate an always on mentality in regard to new business and networking on behalf of the agency.Ensure the agency are one step ahead of our competitors and other incumbent agencies seeking new business opportunities with existing clients.Devise strategies to turn potential pitches into given opportunities with new and existing clients. Lead pitches for assigned clients, being the ringmaster of the process internally to ensure the best possible chance of success.Use your client relationship to predict, provide growth and deliver against our clients annual forecast, whilst increasing levels of confidence on our graded forecast.Provide proactive thinking and ideas to our clients that deliver ROI, encouraging spend of budget with our agency. Unearth and unlock potential for growth within our existing clients business by networking and expanding across their business, using your client as a gateway to opportunity.Provide added value to our clients, keeping them abreast of industry of industry updates, sector news and marketing trends that can in turn unlock additional revenue streams for the agency.Keep your client abreast of the growth of the agency and new skillsets and offerings that come about, share and circulate positive news in the pursuit of business developmentReport into agency partners on performance against set target.Financial ManagementDemonstrate financial acumen and flair, adhering to agency and client procedures, whilst installing diligence across teams.Demonstrate knowledge of the financial model by balancing our profitability needs with client service requirements.Provide guidance to finance and procurement to effectivelty negotioate with clients.On an ongoing basis, with the senior management team manage/input the correct financial forecasting of both blue sky and live projects relating to all clients you are responsible for.Partner SupportSupport the agency partners in the pursuit of business growth through efficiencies in agency output and exploration into new channels.Assist and encourage participation by core staff in the take up of new practices across the agency, leading by example.Participate in new initiatives and contribute to the overall culture of the agency.WE LIKE YOU BECAUSE YOU WILL HAVE:A proven track record of delivering excellenceExperience working with leading consumer brandsExperience of managing / guiding a number of individuals/ colleagues in pursuit or excellence and creativityPrevious experience managing senior clients across multiple brands, proving best in class client management, problem solving and relationship buildingAn ability to think strategically about marketing challenges, whatever the brief, audience or channelA black book of contacts, both client and partner side to drive business growth and campaign executionClient loyalty that facilitates organic new business opportunitiesExperience managing budgets, profitability and deliveryA deep understanding of the commercial realties of running a businessExcellent written and presentation ability.A natural gravitas and presence to make things happen